When looking for an online rent payment program, it should allow you pay any of your rent related fees including screening fees, security deposit or rent. A convenient payment solution allows you to pay rent by electronic check from your bank account (e-check), or by credit card. There should be a secure online payment form that allows you to make payments from any computer with internet access. This gives you flexibility especially when you travel.

Another important feature for an automatic rent payment program is that you receive a receipt for your payments. You should receive an e-mailed receipt whenever you make an online payment. Your rent payments will also be recorded on your monthly bank statement or credit card statement depending on how you pay.

Can I pay my rent through a rent payment program if my landlord is not signed up? The answer to this is, “No.” The reason is because funds have to be delivered through a payment processor that your landlord has chosen. You need to talk to your landlord about whether they have an online rent payment plan set up, then find out how to use it. Our program allows you to enter your landlord’s ID number if they are enrolled with our service, or you can click on a link from an email or their website.

Are there convenience fees for paying rent online? In most cases there are. It is fairly common to see a convenience fee that is 3% of your payment for using a credit card and $3.00 per transaction for an e-check. Talk to your landlord and find out if there are convenience fees in their online rent payment program.

If your landlord is not set up for online rent payment, we invite you to have them talk with us. We provide all the services mentioned above.