Payments that you receive for application fees or fees related to your lease agreement are deposited into the bank account designated in your merchant account. Credit card payments are deposited within 2 banking days and electronic checks are deposited within 3 to 4 banking days. Each day the gateway looks for payments that have settled and batches them into a deposit that is sent directly to your bank account. The amount of the batch is the amount deposited into your bank account. Credit cards and electronic checks are batched separately.
Your customer vault has a reporting feature that shows you all the batches for settled payments and all unsettled payments for your account. Electronic checks will remain in the unsettled column for 3 to 4 banking days and credit cards are normally settled the same day payments are made.
Credit cards batch around 9 pm MST each evening. If a credit card payment is made after the batch is processed, it will be placed in the batch for the next day.
When viewing your batches, you can click a link that allows you to view all the transactions in that deposit. Then you can print out the list for your records or export a .csv or excel spreadsheet with all the payment information so you can view it for your records. Some acccounting software will allow you to import .csv payment information which saves you time.
In addition, your reporting feature allows you to view individual transactions by tenant name or types of transactions during a given time period.
We would be happy to demo the payment interface or customer vault to you. Call us toll free at (888) 499-4099.