Let’s look at the front door of your business. If I ask, “How easy is it for customers to do business with you?” one answer looks at, “How can I pay you?” The first impression of a customer has a lot to do with whether they choose to do business with you. Do they feel like you accommodate their needs? Continue reading
If you do not pay your rent by the 5th day of the month, most lease agreements have a late fee provision which varies widely. Some charge a one time late fee and others charge an initial amount then another amount for each additional day the rent is late. Either way, it is very common to see total late fees ranging from 5% to 10% of the monthly rent. Continue reading
In our online rent payment program tenants pay a convenience fee when they opt to pay their rent and related fees online. It is a voluntary program presented as a payment option to tenants that prefer that method of payment. Some property owners and management companies may have situations where they would prefer to set up recurring ACH or credit card payments. We do offer that program, but it is not an online program. Here is how it works… Continue reading
When looking for an online rent payment program, it should allow you pay any of your rent related fees including screening fees, security deposit or rent. A convenient payment solution allows you to pay rent by electronic check from your bank account (e-check), or by credit card. There should be a secure online payment form that allows you to make payments from any computer with internet access. This gives you flexibility especially when you travel. Continue reading